General FAQs for CIT's Hosting Service
Service-specific FAQs can be found in their respective sub-sections.
Who can sign up for CIT's Hosting?
Any Cornell unit or sponsored affiliate can sign up for CIT Hosting services. Services that are billed require an account number. A valid NetID or sponsored NetID is required for secure access.
How can I sign up?
Fill out the form on the Contact Us page, and the appropriate service owner will be in touch.
You can call also contact Jon Atherton, the Hosting Services manager at jca8@cornell.edu or 607-255-8958.
How much does hosting cost?
Each service is offered either at no cost (fully funded) or cost recovery. Please refer to each service for their specific costs.
If the service is free, why do I need to provide a billing account number?
Standard setup is included in the service rate, but any request for support sent to webservices-L@cornell.edu or incurred as part of a upgrade may be subject to billing at the standard CIT hourly rate. Additionally, charges incurred on the customer's behalf such as NUBB and extra storage will be passed through to the customer.
We acquire your account number during setup to avoid holding up any future critical work you may want. If you are unaware of how to get a department account number, please ask us for advice. We are happy to help.
Download a pdf of some examples of work that is billed back.
What can I do if what I am looking for is not listed?
Fill out the form on the Contact Us page, and indicate in the comments section what you would like to see as a central hosted service. We are continually looking at programs and services to offer to campus. Here are some services that are currently being considered:
How can I register a Cornell.edu domain name?
If you would like to register a 3-part domain (www.your-site.cornell.edu), please visit the CIT Domain Registry page for more information.
If you would like to register a 4-part domain (your-site.existing-site.cornell.edu), please ask the existing site owner to contact us directly so we can create an alias to your site.
Can I use Dreamweaver?
Yes. Dreamweaver 8 or newer can be used to conntect via webDAV to upload files to our hosted services.
Can I use FTP or SFTP?
No, webDAV is the only transfer protocol we support. This service is kerberized so we don't need to store additional FTP accounts. However, this does mean that non-Cornell users will need to obtain a sponsored NetID.
What is webDAV and kProxy?
WebDAV is an HTTP based protocol that allows existing central Authentication and Authorization services to be used to secure and manage access to our hosted services. More information about webdav can be found here. www.webdav.org
WebDAV does not use web browsers to communicate to the remote web server so another mechanism known as a "proxy" must be used to authenticate users to the WebDAV servers. Kproxy fills this authentication role by authenticating users and then forwarding requests to the desired target servers.